The Way Covert Filming Exposed a Multi-Million Pound Timeshare Scheme

It has been described as a major deceptions of its type in the Britain.

A total of 14 individuals have been found guilty for their part in a multi-million pound plot to cheat in excess of 3,500 holiday ownership holders.

The victims were keen to get out of decades-old holiday ownership agreements and went looking for support.

A large number were in the age range of 60 and 80. More than 500 of them parted with in excess of £10,000, and one individual paid more than £80,000.

Those victimized were subjected to aggressive consultations lasting up to six hours. They were financially worse off, owning valueless fake "points" and still bound by costly timeshare contracts they frequently were unable to use.

The Business Central to the Scam

The business at the heart of the scheme was the organization in question. They collected people's money to fund the proprietors' luxurious way of life of prestigious schooling, millionaire mansions and personal aircraft.

The individual at the top of the company, the main defendant, was given a 90-month prison term in January for deceptive scheme.

On Friday, his wife another individual was one of the final three to hear their sentences.

She was handed a two-year long suspended prison term at Southwark Crown Court after admitting money laundering.

The outcome represents a long time coming and signifies a huge win for the victims who came forward, the police and legal representatives.

The Way the Inquiry Began

I first heard about SMT emerged during the mid-2016. I was working in the investigations unit of a news organization, creating documentary programmes.

A colleague noted that his mum had inherited the use of a timeshare apartment in a European resort and, after long-term use, had commenced searching to terminate the deal.

It's worth mentioning how common holiday ownership had become with English tourists in the last decades of the 20th century.

Vacation properties permitted individuals to occupy the same accommodation every year, or trade their vacation periods with other owners who had apartments in different locations. About 600,000 vacation seekers seized that chance.

The initial boom was accompanied by a lot of accounts about unscrupulous sellers fraudulently marketing units. They were regularly featured on public interest broadcasts.

The typical timeshare contract bound owners for long periods.

By 2016, those owners who had used their assigned property in the sunshine for a long time were getting older, and a significant number were looking to say farewell to their timeshares.

Some had declining mobility and found it difficult to access their properties. Some just thought they'd enjoyed sufficient use from them. And others had passed away, in many cases passing on their loved ones to take over the agreements - along with their regular contributions and upkeep costs.

The Undercover Operation Develops

It was at this point the friend's mum had been placed. She looked online for options and came across SMT, a enterprise whose website claimed to get her out of her contract.

However, having paid a fee and scheduled a consultation with them, her relatives had doubts.

Further research revealed hundreds of people saying they had paid money and received no benefit from the service. Indeed, they had suffered financially. A lot of it.

Our team started looking into what was going on. It soon emerged that there were questionable operators active in the holiday ownership market.

A legal professional had hundreds of individual complaints preparing to take action against SMT.

The team interviewed clients who had dealt with the organization and they each reported similar experiences. They believed the company would purchase their timeshare from them but when they went to a consultation (for which they paid up front) they were informed there was no market for their property.

Instead, they were persuaded - indeed pressured - to spend more money purchasing "the firm's incentive scheme", linked to the organization's holding firm, the overarching entity.

The precise definition was somewhat vague. They sounded like a kind of currency, offering cheaper vacations and services and retail offers.

And they were apparently "exchangeable with additional holders, eventually.

Committing funds at the time would result in an eventual payoff that would pay for the company's charges and leave the property owner ahead financially, released finally from their pesky agreement.

Too good to be true? Indeed, it was.

A 'Bait-and-Switch Scheme'

Based on these descriptions were true, this was a large-scale fraud.

The technique is termed a "misleading sales."

A business - here the organization - "baits" the consumer by marketing a specific service only to then claim it is unavailable, directing the individual in the direction of another, inferior offering.

That's illegal. Equipped with all the testimony we had assembled, we argued to discreetly video one of the company's meetings.

Such an operation demands commitment, energy, and clear arguments for why this is the only way to collect the data required to demonstrate illegal activity.

Armed with that permission, our limited crew set up a meeting with one of the company's representatives in the location.

Posing as a member of the public aiming to assist his parent free from her timeshare contract|holiday ownership agreement

Tiffany Peterson
Tiffany Peterson

Maya is a journalist and urban planner passionate about documenting city life and sustainable development.